Administrative Assistant/Medical Administrative Assistant | Clinical Operations

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Interior Health is hiring a permanent full-time Administrative Assistant to provide confidential administrative support to the Director, Clinical Operations.

This position will be based on site at either Dr. Helmcken Memorial Hospital (DHH) in Clearwater, B.C., or 100 Mile District Hospital (OMH) in 100 Mile House, B.C. The successful candidate must be able to work on site at both locations and travel between the two sites as required by operational needs.

Who are we looking for?

We are looking for an Administrative Assistant/Medical Administrative Assistant with strong knowledge and experience who has the ability to pivot from one task to another as priorities change. Strong technical skills when it comes to documents and SharePoint. Good team player as they will interact with multiple leaders, Doctors, and other front line staff. We are looking for someone who is comfortable building and maintaining strong relationships with team members and other departments.

The successful candidate will have strong critical thinking skills and needs to be able to anticipate and prioritize arising issues related to the department. The ideal candidate is detail-oriented, knowledgeable, and skilled someone who takes pride in their career and can make a significant impact in our fast-paced environment. This hands-on role involves working within an innovative culture focused on transformational change in the healthcare system.

What We Offer

  • Competitive salary and an attractive remuneration package
  • Career Growth
  • Employer paid training/education
  • Employer paid vacation
  • Employer paid insurance premiums
  • Extended Health & Dental coverage
  • Balanced lifestyle

Salary Range

The salary range for this position is $49,445 (min) to $61,806 (midpoint) to $64,897 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

What will you work on?

This position will provide support as Medical Administrative Assistant (MAA) 20% and as Administrative Assistant 80%. The successful candidate will need to be on site at either location depending on operational requirements. e.g., as MAA they take minutes and organise LMACs so being on site is a must for those meetings.

The Administrative Assistant works in a team environment to provide confidential administrative support functions to the Director for the department or program and other management staff as required. The Administrative Assistant serves as a vital linkage and communication source to keep the department or program informed and aligned to its priorities.

Some responsibilities include: coordinating and organizing workflow; determining priorities; composing confidential correspondence for signature; designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets (including data entry) for authorization by the management team; maintaining the integrity and confidentiality of all information which flows through and is processed for management as it pertains to client care, operations, personnel, labour relations, finance, and public affairs; and supporting the Director in setting the positive, collaborative, efficient tone for the department or program.

How will you create an impact?

Joining our IH team presents an opportunity for you to not only advance your professional journey but also to make a tangible impact within our organization and the broader community we serve.

By joining our IH team, you'll have the platform to leverage your skills and expertise for meaningful impact both professionally and personally. Your contributions will not only shape the future of our organization but also enrich the community, leaving a lasting legacy that extends far beyond the confines of the workplace.

How will we help you grow?

In addition to a comprehensive orientation tailored to your specific needs, we offer immediate support and access to a team of exceptional colleagues dedicated to your success. You will work alongside professionals from diverse backgrounds, enriching your learning experiences and encouraging innovation as you collaborate to address unique department needs. Our supportive and inclusive work culture values each person's contributions, ensuring you feel valued and empowered in your role.

Reasons to Apply at Interior Health... What we can do for you

We offer a work environment conducive to growth and development of strong skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...