Part-Time Weekend Remote Customer Service Representative

Other Jobs To Apply

No other job posts for this day.

Benefits:
  • Paid time off
  • Training & development

Part-Time Remote Customer Service RepresentativeAaron Services: Plumbing, Heating & Cooling
Fully Remote Within Georgia | Approximately 22 Hours per Week, With Additional Hours Available


Help Us Deliver an Exceptional Customer Experience

Aaron Services is a family-owned plumbing, heating, and cooling company serving homeowners throughout the greater Atlanta area suburbs since 1978. We’re looking for a friendly, dependable Customer Service Representative to join our team in a part-time, fully remote position.

You’ll often be the first person a customer speaks with, so professional, reassuring communication and a commitment to excellent service are essential. We’re a positive, upbeat team with high standards, and we’re always happy to support one another.

Schedule
  • Friday: 8:30 a.m.–4:30 p.m.
  • Saturday: 7:30 a.m.–2:30 p.m.
  • Sunday: 7:30 a.m.–2:30 p.m.
Additional hours may be available based on company needs and employee availability.

Primary Responsibilities


  • Respond to incoming customer contacts by phone, email, and text
  • Schedule plumbing, heating, and air-conditioning appointments in ServiceTitan
  • Gather and accurately record customer, property, and service information
  • Communicate clearly and professionally throughout the scheduling process
  • Convey messages and important information to technicians, managers, and other team members
  • Maintain accurate customer records
  • Assist with other administrative work as needed
  • Help ensure every customer receives friendly, responsive service

Remote-Work Requirements


The employee must be located in and perform all work from within Georgia.

During scheduled hours, the employee must work from a quiet, distraction-free workspace and remain available at a computer to answer calls, respond to messages, schedule appointments, and fulfill the responsibilities of the position. Reliable high-speed internet and a dependable computer setup are required.

What We’re Looking For


  • Highly professional and friendly verbal and written communication skills
  • A genuine desire to help and book customers
  • Dependability and the ability to work scheduled shifts independently
  • Strong attention to detail and organizational skills
  • Comfort managing calls, emails, texts, and multiple tasks
  • A calm, pleasant, and solution-oriented approach
  • The ability to learn new software, processes, and service information

Preferred Experience


The following experience is helpful but not required:

  • Customer service or dispatch experience with a plumbing or HVAC company
  • Experience using ServiceTitan
  • Experience with Google Chat, Google Docs, or other Google products

We’re willing to train the right person who brings excellent communication skills, dependability, a positive attitude, and a strong commitment to customer service.

You’ll Thrive Here If You…


  • Genuinely enjoy helping people and making stressful situations easier
  • Communicate with warmth, confidence, and professionalism
  • Stay organized while managing calls, texts, emails, and scheduling needs
  • Are dependable, self-motivated, and take ownership of completing your work
  • Enjoy working independently while supporting a positive, upbeat team
About Aaron Services


Aaron Services has been family-owned and operated since 1978. We’ve built our reputation by treating customers honestly, communicating clearly, and providing dependable home services. Our team takes pride in supporting one another and maintaining the high standards that have earned us more than 2,500 five-star reviews.

If you’re looking for a steady remote position with a positive team and enjoy helping customers feel heard and taken care of, we’d love to hear from you.

This is a remote position.

Back to blog

Other Jobs To Apply

Manager, Retail Media Search (Amazon Sponsored Products)

Work From Home Customer Service Rep

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking), Starbucks, Beauty Studio (T3447)

Production Operator A - Gulf of America (14/14 Offshore Rotation)

Your Words can Make You Up to $4500/Month! Freelance Academic Writers Wanted!

1:1 Math & Science Tutor — Part-Time, Flexible Schedule

Video Editor for youtube channel

Midway Airport: Seasonal Aircraft Deicing/Ramp Agents - $19.10hr- Part Time ( weekend availability required)

Teller

Virtual Banker III - Columbus, OH

Pharmacy Technician - Day Shift

Freight/Receiving

1st Shift Part Time Warehouse Material Handler

Stay-at-Home Moms 21–39: Help bless a family - Prior Birth Required Paid $50K-$85K

REMOTE Inbound Customer Service Agent

Customer Service Representative

No Experience Needed Office Clerk

Limpiador de temporada/ 1 er turno / Centro de Chicago, IL

Amazon Delivery Driver

Amazon Flex Representative

Director of Development Operations (Full Time, Remote)

Mobile App Packaging Specialist (Remote)

HR Partner, Human Resources

Clinical Appeals RN - Remote in EST or CST Time Zone - 2303654

Remote Chat Support Agent

Procurement Contractor

Weekend Remote Chat Support Jobs – Work Saturdays & Sundays Only | $25–$35/hr

Part-Time Beauty Advisor - Sephora

Customer Service Representative - Remote Data Entry Clerk

Utilization Management Behavioral Health Professional at Humana: 100% Remote (LA)

Forms Completion Specialist - Remote

Executive Assistant (Remote Full-time or Part-time)

Clinical Pharmacist (Remote in New Mexico)

Loss Prevention Clerk

$750/Week - Data Entry Clerk

Cybersecurity - Entry Level Training Program

Shortage Control Analyst

U.S. Rig Based Positions

RN Call Center Obstetrics – Remote from a MST or PST Compact State

Food Runner

Starbucks Barista (T0739)

Amazon Customer Service

Area Maintenance Manager, RME

Part-Time Retail Stocking Lead — Flexible Hours

Call Center Agent (PT or FT - 100% Work From Home)

Full Time Assistant Store Manager (Store 3712)

Utilization Management Nurse Consultant - Work at Home - Anywhere USA

Cashier

Telehealth Nurse

Front Desk Agent

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...