United Airlines Customer Service Agent FT

Other Jobs To Apply

No other job posts for this day.

General information
Job Title
United Airlines Customer Service Agent FT
Date
Friday, September 18, 2026
Entity
Unifi Aviation, LLC
State
New York
City
Albany
Base Pay Rate:
$ 16.00
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, Overnight shift, P.M. shift
Requirements and Description

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.

Job Summary:
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.

Benefits:
  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (could change it specific to the state e.g. CA)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:
  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Adhere to all safety procedures and policies.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.  
Qualifications:
  • High School diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.
Physical requirements:
  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
Working conditions:
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements. 
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Skills:
Aviation Industry, Computer Security, Customer Support/Service, Dental Insurance, Equal Employment Opportunity (EEO), High School Diploma, Lift/Move 70 Pounds, Problem Solving Skills, Resolve Customer Issues, Safety Process, Safety Standards, Safety/Work Safety, Special Needs, System Operations, Vision Plan


Unifi Aviation, LLC



Back to blog

Other Jobs To Apply

Senior client Partner-Wholesale Carrier

Account Consultant III - National Accounts (Remote)

Sr Manager, Airport Performance Management

Pharmacist in Charge

Business Intelligence Specialist (Remote)

American Airlines Reservation Agent (Remote)

Senior client Partner-Wholesale Carrier

Account Consultant III - National Accounts (Remote)

Sr Manager, Airport Performance Management

Remote Content Moderation Specialist

Pharmacist in Charge

Business Intelligence Specialist (Remote)

Content Moderator – Work from Home

American Airlines Reservation Agent (Remote)

Remote Content Moderation Specialist

Financial Solutions Advisor - Participant Services (Series 7 required)

Content Moderator – Work from Home

Financial Solutions Advisor - Participant Services (Series 7 required)

Remote Live Chat Support Specialist – Customer Experience Champion – $40/hr – reputed company Flexible Schedule

Flexible Remote Data Entry Specialist – No Phone Calls, Accurate Database Management, Independent Work Schedule, Growth‑Focused Role

Chat Support Agent Jobs Hiring Immediately – Remote, No Phone Calls | $25–$35/hr

Remote Data Entry Specialist – $30/Hour – Join reputed company’s Innovative Team for High‑Impact Projects

IT Help Desk Specialist (Entry-Level)

( Executive/Admin Assistant ) Amex Virtual Assistant Jobs USA Apply !!

17 Year Old Work From Home Jobs

Remote Chat Moderator – Safeguard Online Communities, Earn $25–$35/hr, Immediate Start at reputed company

Entry Level Creative Writer (Home Based) (Creative)

Appointment Setter – No Experience Required - Remote

[PART_TIME Remote] (Part Time Remote Jobs) UPS Remote Data Entry

Remote Data Entry Specialist – Night Shift, $25/hr, Competitive Compensation, Join reputed company’s Global Streaming Team

Immediate Hiring: Experienced Virtual Customer Care Specialist – $40/Hour – Remote – Join Company Confidential

Remote Online Product Support - No Experience

Data Entry Clerk Work From Home - Part Time Focus Group Panelists

Remote Data Entry -Time Focus Group Participants (Up To $750/Week)

Account Mgr-LTL

The Ideal Remote Job: Reviewing Products on Amazon

Order Packer

QAQC Lead - Solar

reputed company bolthires Moderator $30/hour At Home | Careermilard

Voiceover Job in Black Girl Vitamins Voiceover, Female, Age 18-45 - Voiceover

Remote Team Lead / Virtual Assistant | W-2 Position | 20 Hours/Week

Dynamic Entry‑Level Customer Experience Representative – Remote, $25/Hour, Comprehensive Benefits, Endless Travel Opportunities at reputed company

Earn Money Online: No Experience Jobs for Teens

Warehouse Pickers and Packers

UPS (Data Entry reputed company) Remote Jobs – Hiring Now – reputed company Jobs US

Target Remote reputed company $26/Hour

Remote Work From Home - Paid Research Panel - Admin Virtual Assistant Welcome

Remote Email & Live Chat Support Specialist – Flexible Hours, High Pay, Immediate Start

Make Money Reviewing Exciting New Products! - Now Hiring

**Experienced Remote Data Entry Specialist – Flexible Part‑Time Role with Competitive $22/Hour Pay at reputed company**

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...