Hybrid Executive Assistant

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<b>Executive Assistant</b><p>The Executive Assistant provides a wide variety of executive level administrative support to high-level senior professionals within a firm, office and/or client, which may include tasks such as calendar and phone management, travel bookings, expense reports, and any additional administrative job tasks as assigned. The Executive Assistant will be a proven subject matter expert that will provide white glove executive support to assigned professionals.</p><p>Location: Columbus, OH Schedule: Mon-Fri; 8:30am - 5:30pm EST Pay: $30.75 - $31.50/hour</p><p>Benefits:</p><ul><li>Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)</li><li>401k Retirement Savings Plan Including Employer Match</li><li>Paid Time Off (PTO)</li><li>Life Insurance</li><li>Paid Parental Leave</li><li>Short-term & Long-term Disability</li><li>Healthcare & Dependent Care Flexible Spending Accounts</li><li>Domestic Partner Coverage</li><li>Commuter Benefits</li><li>Legal Assistance</li><li>Employee Assistance Program (EAP)</li><li>Access to free on-site Gym</li><li>Onsite Caf</li><li>Company Provided Parking</li><li>Additional Employee Perks and Discounts</li></ul><p>Job duties:</p><ul><li>( denotes an "essential function")</li><li> Utilize appropriate logs and/or tracking software for all administrative support work</li><li> Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle</li><li> Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support</li><li> Use established procedures, standards and formats to complete administrative requests to client satisfaction</li><li> Communicate with team members, lead, supervisor or client on job or deadline concerns</li><li> Meet contracted deadlines for service delivery to our clients</li><li> Troubleshoot basic software or hardware problems</li><li>Help to foster a proactive environment of continuous service enhancement and relationship building with the client</li><li>Perform quality assurance on work of others, as requested</li><li>Adhere to Williams Lea policies, in addition to client policies</li><li>Use equipment and supplies in a cost efficient manner</li></ul><p>Job qualifications:</p><ul><li>Associate degree or advanced degree preferred. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history</li><li>5+ years' experience supporting at the executive level in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (3) years or more. Formal education and/or training may be considered in lieu of experience</li><li>Excellent calendar management experience and skills, including the coordination of complex executive meetings</li><li>Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/client</li><li>Familiar with other software programs for providing administrative support</li><li>Previous experience scheduling travel arrangement strongly preferred.</li><li>Previous experience providing administrative support at the executive level preferred</li><li>Ability to interact well with all levels of management</li><li>Able to be trusted with highly sensitive and confidential information and handle with professionalism and discretion</li><li>Strong attention to detail; able to work on multiple projects simultaneously with little to no errors</li><li>Must have excellent organizational skills</li><li>Must be able to meet deadlines and complete all projects in a timely manner and maintain professionalism and composure when working with immediate deadlines</li><li>Able to exercise good judgment to make decisions that conform to business needs and policy</li><li>Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level</li><li>Ability to effectively work independently with strong decision-making abilities with minimal supervision as well as the ability to work collaboratively as part of a team</li><li>Ability to work in a fast-paced, high volume environment with efficient and effective multi-tasking skills</li><li>Ability to communicate professionally both verbally and in writing</li><li>Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions</li><li>Must be self-motivated with a positive attitude while remaining flexible, proactive, resourceful and efficient</li><li>Proven customer service skills are required to create, maintain, and enhance customer relationships</li></ul><p>Supervision:</p><ul><li>Number and title(s) of direct reports (if any): N/A</li><li>Received, internal: Account Manager, Senior Account Manager or above</li><li>Received, external: Vice President, Sr. Vice President, COO, CEO</li></ul><p>Job relationships:</p><ul><li>Internal: This position works closely with administrative associates and administrative services team members</li><li>External: Clients</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...