Prescription Prior Authorization Specialist at Ideal Option: 100% Remote (US)

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Title: Prescription Prior Authorization Specialist

Location: United States

Job Type

Full-time

Description

Type: Temporary Role

Location: Remote

Compensation: $18.50

Ideal Option has been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With more than 80 clinics across 9 states, we continuously strive to be the nation’s leading provider of low-barrier evidence-based treatment for opioid use disorder. We are looking for a Prescription Prior Authorization Specialist to join our growing team and help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder.

We value our patients and our employees! We treat our employees like we would want to be treated ourselves: with respect and compassion. Below are some specifics on what Ideal Option offers and the role.

Benefits:

At Ideal Option, we offer our employees a competitive and comprehensive benefits program to recognize how important you are to the company. Current benefits include:

• Medical, vision, and dental

• Short-term and long-term disability options

• Life insurance

• Employee Assistance and Life Assistance programs

• A 401K retirement program

• Pet Insurance

• Paid time off and paid holidays

The Role:

As a Prescription Prior Authorization Specialist, you play a key role in ensuring our patients prescriptions will be covered by their insurance. We submit prior authorizations as needed to enable patients to pick up the correct prescription in a timely and cost-effective manner. Additional responsibilities include:

• Utilizes and comprehends eClinicalWorks. Such as: telephone encounters, chart notes, and provider directives.

• Ensures payment of prescriptions by verifying insurance coverage and prescription formularies.

• Submits prior authorizations to insurance companies via phone, fax and electronic systems. Answers incoming calls and addresses patients concerns and/or questions regarding their authorization process. Maintains accurate documentation of authorizations.

• Works directly with insurance companies, pharmacies, and providers. Monitors and tracks established patient prescription authorizations.

• Ensures payments of prescriptions by verifying insurance coverage and prescription formularies.

• Processes incoming calls and addresses patient concerns and/or questions regarding their authorization status.

• Works directly with insurance companies and pharmacies on resolving authorization issues.

• Maintains accurate documentation of prior approvals.

• Works closely with providers, Ideal Option staff and pharmacies to ensure the best patient care.

• Represents Ideal Option professionally and with a positive attitude.

• Complies with national PHI laws including HIPAA and 42 CFR Part 2.

• Maintains continual sustained attendance

• Other duties as assigned by supervisor.

Our ideal candidate:

Has effective verbal and written communication skills, is proficient in excel, has the ability to multitask, learn quickly and work in a fast paced environment. Has a knowledge of chemical dependency and its effects on individuals, families, and communities is required.

Requirements

Minimum Requirements:

•High School Diploma or GED.

•Experience with personal computers (word processing and/or electronic spreadsheets)

•Preferably one year or more of experience in office work.

Salary Description

18.50

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...