Principal Enterprise Delivery Manager (Remote)

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<p><strong>Migration Strategy:</strong> Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes.</p><ul><li><p><strong>Risk Management</strong>: Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign).</p></li><li><p><strong>Technical Architecture:</strong> Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement.</p></li><li><p><strong>Trusted Advisor:</strong> Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights.</p></li><li><p><strong>Delivery Excellence:</strong> Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live.</p></li><li><p><strong>Drive Accountability</strong>: Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing.</p></li><li><p><strong>Stakeholder Management:</strong> Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives.</p></li><li><p><strong>Escalation Management:</strong> Act as the escalation point for customers to drive urgency on critical blockers during migrations.</p></li><li><p><strong>Team Leadership</strong>: Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders.</p></li></ul><p><strong>Industry Insight:</strong> Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges.</p> <p>Qualifications</p><ul><li><p>Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead are a plus</p></li><li><p>Proven track record leading data migration, systems integrations, or platform transformations.</p></li><li><p>Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud.</p></li><li><p>Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes.</p></li><li><p>Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions.</p></li><li><p>Skilled in negotiating effectively with senior-level decision-makers and c-suite executives.</p></li><li><p>Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement.</p></li><li><p>Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers.</p></li><li><p>Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience.</p></li><li><p></p></li></ul><p><strong>Benefits & Perks</strong><br />Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit <a href=""><strong><u>go.atlassian.com/perksandbenefits</u></strong></a><strong>.</strong></p><p><br /><strong>About Atlassian</strong><br />At Atlassian, were motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.<br />We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyones perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.<br />To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.<br />To learn more about our culture and hiring process, visit <a href=""><strong><u>go.atlassian.com/crh</u></strong></a><strong>.</strong><br />In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...