[Remote] Registered Financial Customer Service Professional

Other Jobs To Apply

Note: The job is a remote job and is open to candidates in USA. Empower is a financial services company focused on helping customers achieve reputed company. The Registered Financial Customer Service Professional answers retirement-plan inquiries, processes financial transactions, explains investment returns and regulatory information, and assists participants with online and automated systems.


Responsibilities

  • Answer incoming telephone inquiries including, but not limited to, requests for general account information, concerns related to contributions and withdrawals, how to make changes to an account, product information and tax questions
  • Process financial transactions upon request of callers
  • Explain past returns in comparison to economic environment; convey information in accordance with reputed company / SEC guidelines. Complexity and scope of questions based on level
  • Assist participants through the navigation of the automated voice response system as well as the Web Site when executing financial transactions and/or initiating loans. Complexity and scope of questions based on level
  • Run disbursement quotes, reputed company to managerial feedback, and attend meetings and training sessions
  • Overtime may be required based on business need

Skills

  • With no degree, an additional one to two years directly related experience is required
  • reputed company Series 6 and Series 63 required
  • reputed company fingerprinting required
  • To ensure you are set up for success, you will be required to provide reliable high-speed internet with a **wired** connection as well as a place in your home to attend training and work without interruption
  • * Minimum service level of **50Mbps download and 10Mbps upload** to ensure the best voice quality
  • * Associates are *required* to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality
  • ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at reputed company time, including CPT/OPT.***
  • * Associate degree in business or related field preferred
  • * 1 year of customer service experience, preferably in a financial service-related field

Benefits

  • Flexible work environment
  • Fluid career paths
  • Internal mobility
  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off reputed company plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
  • Remote - Nationwide
  • Other necessary computer equipment, headset and training materials will be provided.

Company Overview

  • At Empower, we’ve always been guided by strong values with a focus on helping people achieve the reputed company they deserve. It was founded in 1998, and is headquartered in Helsinki, Southern Finland, FIN, with a reputed company of 10001+ employees. Its website is

  •   Apply To reputed company Job
    Back to blog

    Other Jobs To Apply

    Senior Product Manager – AI Innovation

    OEM Customer Service Sales Support at Merit Medical: 100% Remote (US)

    amazon flex $15+/ Hour (Sign on Bonus)!

    Clinical Reviewer-RN (Remote U.S.)

    Remote Travel Booking Agent (Flexible Schedule)

    Call Center Specialist [Work From Home - Night Shift - Full Time]

    Inside Sales Representative (Remote - Western Region)

    Call Center Agent (Fully Remote)

    Fitness Data Collector - Fully Remote

    Coca Cola Careers in Goleta, CA

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Administrative Assistant / Data Entry Clerk (Remote Work From Home Online)

    UPS Remote Jobs (Data Entry| Full Time) Work From Home Jobs

    Customer Care Representative- Work From Home in Kentucky

    Data Entry Jobs For Beginners

    Availability and Sustainability Specialist

    Remote Entry-Level Customer Support – No Experience Required

    Remote Data Entry Operator / Part-time

    Walmart Data Entry Work From Home $30/H - Hiring Now

    Remote Overnight Pharmacy Tech – PA Data Entry Expert

    Lead UX Researcher - Supply Chain

    "No Experience? No Problem! 100% Remote Entry Level Job - Starting this week

    SCA Call Center Registered Nurse - Remote

    Target Remote Jobs Near Me $30/Hour Job ID- 1047 Job ID- 3290

    Driver

    Nevada Radiology option-Remote Evening work

    Remote Senior Copywriter Healthcare Brand & Growth

    American Airlines Remote, Airline Remote Jobs, Remote American Airlines Jobs Get Job From Here![...]

    UPS - Warehouse Worker/Package Handler $16-$35/hr

    Auto Physical Damage Appraiser - Field

    Netflix Work From Home Job Remote @ Get Dream Job

    Data Entry Specialist, Part-Time

    Utilization Review Nurse/ RN for Imaging/Commercial- Remote!

    Remote Customer Service Specialist

    Amazon Delivery Driver

    Senior Dam Safety Engineer - Remote

    Online Jobs for 16 Year Old No Experience

    Remote Flight Reservationist

    Remote Chat Operator — Chat Support & Moderator

    Remote Work From Home Data Entry Clerk / Typing

    Remote Part-Time Clinical Data Abstractor - Flexible Hours

    Fully Remote Setup Entry-Level Opportunity No Experience Required

    Call Center Specialist [Work From Home - Night Shift - Full Time]

    Test Products from Home – $25-$45/hr + Freebies

    [Hiring] Manager, Learning Systems & Enablement @RTX

    -Entry-Level Remote Careers | No Experience Needed | Immediate Start

    Part Time Data Entry Clerk (Remote)

    Utilization Management Nurse Consultant – Preference for Virginia Residents

    Member Service Representative, Roadside Assistance (Work from Home)

    Fleet Service Agent -FAT

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...