Implementation Manager – Data Solutions

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Job Description:

  • Lead end-to-end launches of pharmacy claims-level and physician-level data integrations from requirements through testing, go-live, and handoff
  • Apply claims data expertise to understand sources, structures, specifications, matching, business rules, and downstream use cases
  • Translate complex data requirements into clear implementation plans
  • Partner with Product, Data Engineering, Data Analytics, Legal, Privacy, Client Success, and Sales to deliver scalable data solutions
  • Coordinate internal teams and external partners, maintaining dependencies, documenting decisions, and advancing launches
  • Triage and resolve high-priority data issues and communicate status
  • Balance standardized data specifications and scalable processes with custom client requirements
  • Coordinate data-sharing requirements and contractual workflows with Legal, Privacy, and Data Security partners
  • Drive process improvements, documentation, templates, and best practices to reduce time to launch feeds
  • Triage contractual agreements for data sharing between parties
  • Create visual examples, workflows, and launch artifacts to support stakeholder alignment
  • Partner with post-launch teams on handoff, KPIs, and ongoing data optimization

Requirements:

  • Strong pharmacy claims-level data expertise, with professional experience working with pharmacy claims data in areas such as pharmacy workflows, claim adjudication, patient affordability, access programs, or healthcare analytics
  • Experience working with physician-level data (PLD)
  • 3–5+ years of professional experience in technical project/program management, implementation, technical operations, or a similar role
  • Experience leading external-facing technical implementations, data integrations, or client-facing data solutions from requirements through launch
  • Ability to translate business and client goals into clear technical requirements, data specifications, workflows, and execution plans
  • Familiarity with data integration protocols (SFTP, S3), encryption, data transfers, file specifications, and integration testing
  • Strong understanding of interpreting and communicating data requirements, identifying gaps or inconsistencies, and partnering with technical teams to drive resolution
  • Strong project management skills, including milestone planning, dependency and risk management, issue tracking, stakeholder coordination, and status reporting
  • Strong written and verbal communication skills
  • Ability to independently drive work in an ambiguous environment while collaborating with cross-functional teams and external partners
  • Experience with Jira, Asana, Confluence, Slack, TaskRay, and Google Workspace
  • Compliance with Company safety and security policies and procedures
  • Vigilance regarding potential security threats and proactive communication with the Security Team

Benefits:

  • Annual cash bonuses or commission
  • Annual equity grants
  • Medical, dental, and vision insurance
  • 401(k) with a company match
  • ESPP
  • Unlimited vacation
  • 13 paid holidays
  • 72 hours of sick leave
  • Mental wellness and financial wellness programs
  • Fertility benefits
  • Generous parental leave
  • Pet insurance
  • Supplemental life insurance for you and your dependents
  • Company-paid short-term and long-term disability
  • Reasonable accommodations for candidates with disabilities
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